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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pablo

March 10, 2025

4  out of  5
rating by Pablo
"Still waiting to have my file transferred"
We responded:
"Thank you, Pablo, for your feedback. I'm sorry to hear about the delay with your file transfer. Please know that we're actively working to resolve this for you. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
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Felicia Downey

March 6, 2025

5  out of  5
rating by Felicia Downey
"If I could give 10 stars I absolutely would!!! Gregg Archer made my experience with Statefarm better than I could have imagined! It’s more than just the insurance aspect. It’s making sure the customer is taking care of and being treated fairly ! He and his team made sure my insurance claim was handled properly start to finish! Gregg checked in with me daily to assure I wouldn’t have any hiccups within my accidental claim process . If it wasn’t for Gregg I don’t know what I would have done ! I’m truly grateful and wish there were more people in this world like him ! I highly recommend getting insurance at this location, you won’t regret it! Because of the excellent customer service and knowledgeable skills Gregg obtains, I’ll be insured with Statefarm for years to come !"
We responded:
"Thank you, Felicia! I'm so glad to know that your experience with us was exceptional. Your high recommendation is truly appreciated, and we're always here to assist with any insurance needs you might have. Don't hesitate to reach out anytime!"
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Tucker Hitt

February 28, 2025

5  out of  5
rating by Tucker Hitt
"I’ve had a fantastic experience with Paul Farmer. Customer service is top-notch, always responsive and helpful. They made the process smooth, providing clear information and great coverage options at a good price. I highly recommend them to anyone looking for reliable insurance!"
We responded:
"Thank you, Tucker, for sharing your experience! I'm happy to hear that Paul provided you with top-notch customer service and made the process smooth with clear information and great coverage options. Your recommendation means a lot to us. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
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Ashlea Valentine

February 28, 2025

5  out of  5
rating by Ashlea Valentine
"Dustin did a great job walking me through policies and explained everything so I could understand it. He was extremely patient and very helpful."
We responded:
"Thank you, Ashlea, for sharing your experience! I'm glad Dustin was able to assist you with such patience and clarity. It's wonderful to know that he made the process of understanding your policies easier. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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South LA Crawfish Boil Queen

February 28, 2025

5  out of  5
rating by South LA Crawfish Boil Queen
"Dustin Levert was great! I actually referred my whole family to him. He definitely knows his stuff! Thanks Dustin for all your help!"
We responded:
"Thank you so much for your wonderful feedback! I'm delighted to hear that Dustin provided such excellent service and that you felt confident referring your family to him. It's fantastic to know that his expertise made a difference for you. If you or your family have any more questions or need further assistance, feel free to reach out to our office anytime."
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joe rousseau

February 28, 2025

5  out of  5
rating by joe rousseau
"Paul Farmer has been absolutely outstanding to work with! I’ve bugged him during holidays and weekends and he was always quick to respond and give me details on whatever I needed. I’ll be using him for life!"
We responded:
"Thank you, Joe, for your wonderful feedback! I'm glad to hear that Paul has been so responsive and helpful, even during holidays and weekends. It's fantastic to know you'll be relying on him for the long term. If you ever need anything else, feel free to reach out to our office."
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Bairon Peña

February 28, 2025

5  out of  5
rating by Bairon Peña
"An excellent service,very good sales people,very good constumer service.I totally reccomend Paul Farmer! Me consiguio demasiado buen presio. Muy amable. Se los recomiendo. A todo mundo."
We responded:
"¡Gracias, Bairon, por tus amables palabras! Nos alegra saber que recibiste un excelente servicio y que Paul Farmer pudo ayudarte con un buen precio. Nos enorgullece contar con personas tan amables en nuestro equipo. ¡Recomendaciones como la tuya significan mucho para nosotros! Si necesitas más ayuda en el futuro, no dudes en contactarnos."
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Joey Johnson

February 12, 2025

5  out of  5
rating by Joey Johnson
"I moved back to the area and Dustin helped me with getting my home insured with ease. We also recently added my new truck and my wife’s SUV to our plan and can’t believe how much we are saving on coverage! Excellent straightforward communication and service!"
We responded:
"Thank you, Joey, for sharing your experience! I'm glad Dustin was able to assist you with insuring you so smoothly. It's fantastic to know you're happy with the savings and the straightforward service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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C S CORDOVA

February 3, 2025

5  out of  5
rating by C S CORDOVA
"Rachel has been a pleasure to work with. I am extremely happy to be back with State Farm!"
We responded:
"Thank you for sharing your thoughts! I'm glad to hear that Rachel has made your experience enjoyable. We're happy to have you back with us. If you have any questions or need further assistance, feel free to reach out anytime."
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David firmin

January 30, 2025

5  out of  5
rating by David firmin
"good service, same day email replies."
We responded:
"Thank you, David, I'm happy to know you received prompt email replies and good service. If you have any questions or need further assistance, please reach out!"
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Mitch Adams

January 20, 2025

5  out of  5
rating by Mitch Adams
"Thanks to Jesse for helping us save and making the switching process easy!"
We responded:
"Thank you, Mitch, for your wonderful feedback! I'm delighted to hear that Jesse made the switching process smooth and helped you save. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Cannon Jack

January 13, 2025

5  out of  5
rating by Cannon Jack
"Dustin provided first rate courtesy service, he was a pleasure to work with"
We responded:
"Thank you, Cannon, for your wonderful feedback! I'm delighted to hear that Dustin provided you with exceptional service and was a pleasure to work with. Our team is committed to offering courteous and professional service, and it's great to know that Dustin exemplified this. "
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Jonathan Cognevich

January 13, 2025

5  out of  5
rating by Jonathan Cognevich
"Jesse was very knowledgeable and helpful getting me a great quote. Thanks again"
We responded:
"Thank you, Jonathan, for sharing your experience! I'm glad Jesse was able to assist you with a great quote. If you need further assistance, feel free to reach out to our office. We're here to help!"
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Shenandoah South

January 8, 2025

5  out of  5
rating by Shenandoah South
"Greg inherited me and my business from Butch Ladner. Always answer the phone with fast solutions to my questions or request. Libby is my go to person--just the best."
We responded:
"Thank you, Shenandoah, for your wonderful feedback! I'm glad to know that our team is providing fast solutions to your questions and requests. Libby is indeed a valuable part of our team, and we're grateful to have her. If you ever need assistance or have more questions, feel free to reach out to our office anytime!"
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Paula Falgout

January 7, 2025

5  out of  5
rating by Paula Falgout
"Was a very good experience"
We responded:
"Thank you, Paula, for sharing your positive experience with us! I'm happy to know that you had a good time with our services. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Quaneshia Pitts

January 7, 2025

5  out of  5
rating by Quaneshia Pitts
"Awesome experience with Jesse he was able to help get me all the discounts my daughter and I deserve to get the best price available. Wonderful experience working with jesse. Thank you so much 😊"
We responded:
"Hi Quaneshia, I'm so happy to hear about your wonderful experience with Jesse! It's great that he was able to help you and your daughter find all the discounts you deserve. Thank you for sharing your feedback 😊 If you have any more questions or need assistance in the future, feel free to reach out to our office."
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Sherie Gray

January 6, 2025

5  out of  5
rating by Sherie Gray
"Dustin was an excellent help today!!! He was able to help with the help I needed . Would highly recommend him to family and friends!!!"
We responded:
"Thank you, Sherie, for your wonderful feedback! I'm delighted to hear that Dustin provided the assistance you needed. We truly appreciate your recommendation to family and friends. If you ever need further assistance, don't hesitate to reach out to our office."
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Donald Wall

December 18, 2024

5  out of  5
rating by Donald Wall
"Greg and his team are always on the ball. Whenever I email or call for an answer to a question, they reply immediately. Really pleasant people to do business with."
We responded:
"Thank you, Donald! I'm glad to know that our team's prompt responses and pleasant service have made your experience a positive one. We're here to help with any questions you may have. Looking forward to continuing to serve you!"
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Megan Speer

December 16, 2024

5  out of  5
rating by Megan Speer
"These guys rock!!"
We responded:
"Thank you, Megan! I'm so glad you're happy with our service. We're here for any future needs or questions you might have."
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Natalia Bereciartua

December 5, 2024

5  out of  5
rating by Natalia Bereciartua
"Jesse was amazing! He made the process as fast and seamless as possible. He was eager to help throughout the whole exchange. I’m extremely grateful that you have someone like Jesse on your team :)"
We responded:
"Natalia, thank you for your wonderful review! I'm glad Jesse could make the process fast and seamless for you. We’re grateful to have him on our team, always eager to help. If you need any further assistance, don’t hesitate to reach out!"
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Cran Berry (noon)

December 4, 2024

5  out of  5
rating by Cran Berry (noon)
"Such a great experience!! Switching insurance providers is usually a headache and a half, but it was a breeze thanks to the tremendous help of Jesse!! He was very kind and patient with my endless questions. He's incredibly thorough and knowledgeable, and really ensured there was no gray area with the details of my policy. It's a huge relief to have better coverage, but it's even greater due to my experience with Jesse. 10/10 highly recommend!!"
We responded:
"Ciara, thank you for sharing your experience! I'm glad Jesse could make the process of switching insurance providers smooth and stress-free for you. It's wonderful to know that his patience and thoroughness made a positive impact. We're grateful for your recommendation and are here for any future questions or needs you might have!"
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Roxanne Merritt

November 3, 2024

5  out of  5
rating by Roxanne Merritt
"My switch to State Farm was seamless thanks to Jesse! Thank you for helping me get the best bundle and for your knowledgeable expertise. I am looking forward to my new and improved State Farm experience."
We responded:
"Jesse and I are so glad to hear that your switch to State Farm was seamless, Roxanne! It's wonderful to know that you found the bundle and expertise helpful. We're looking forward to continuing to provide you with an excellent experience. If you need anything else, don't hesitate to reach out. - Greg Archer - State Farm Insurance Agent, Baton Rouge, LA"
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Britney Coleman

November 1, 2024

5  out of  5
rating by Britney Coleman
"Jesse was amazing! He made switching my car insurance a breeze and saved me a ton of money with better coverage. Couldn't be happier!"
We responded:
"Jesse is indeed fantastic! I'm glad he could make switching your car insurance so easy and help you save money with better coverage. Your happiness with our service means a lot to us. If you need any further assistance, we're here for you. - Greg Archer - State Farm Insurance Agent, Baton Rouge, LA"
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Michael Leblanc

November 1, 2024

5  out of  5
rating by Michael Leblanc
"I’m giving Paul Farmer 5 stars because I really appreciate him going out of his way during after hours to sit down with my wife and I to look at all our life insurance options. We had a ton of questions but he really simplified the process for us and could not recommend him enough! Thanks again Paul!"
We responded:
"Michael, thank you for your wonderful review! I'm glad Paul was able to assist you and your wife with your life insurance options, even after hours. It's great to know he could simplify the process and answer all your questions. We appreciate your recommendation and are always here to help with any future needs. - Greg Archer - State Farm Insurance Agent, Baton Rouge, LA"
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William Ray

October 31, 2024

5  out of  5
rating by William Ray
"Paul Farmer has made the process of getting home insurance painless. He went above and beyond all my expectations in walking me through the process. I highly recommend using this agency and Paul. Everyone I interacted with was honest, friendly, and knowledgeable about the entire insurance process."
We responded:
"William, thank you for your wonderful review! I'm glad Paul made the process of getting home insurance so smooth for you. It's great to know that our team’s honesty, friendliness, and knowledge left a positive impression. We appreciate your recommendation and are here for any future needs you may have. - Greg Archer - State Farm Insurance Agent, Baton Rouge, LA"